Keeping excellent records is one of the best things you can do for your rental property business. These records help you monitor things like tenant turnover rates.
This measurement helps you find ways to improve your profitability and reduce your tenant turnovers. As you seek ways to achieve these goals, consider creating a tenant portal.
A tenant portal provides a way for landlords and tenants to communicate.
Here are three reasons to create one for your rental properties in Pleasanton, CA.
1. Open Communication
Managing rental property is a job with many duties. One of these is to communicate with your tenants. A tenant portal simplifies this process.
You can improve your tenant communication by giving your tenants access to the portal. They can check the portal for updates, information, and news.
You can send notifications through the portal, giving instant information to your tenants. They can use it to communicate with you.
Tenants feel more connected when they have a way to communicate with you. They can receive faster services this way, and it improves their satisfaction.
A property management firm can set up a tenant portal for you if you need help.
2. Improves Procedures
A tenant portal helps you improve your business procedures. First, it simplifies the rental application process. You can display the portal information on your website and encourage people to apply.
You can set up the portal to accept payments, making your rent collection easier. Tenants can easily pay their rent through the portal from home or work anytime.
Tenants also use the portal to make maintenance requests. You can receive these faster and address them faster.
All these improvements can lead to higher tenant retention. Tenants prefer living in rental properties with attentive landlords.
3. Saves Time
One of the top reasons to create a portal is to save time. As a landlord, you likely have a busy schedule. Finding ways to alleviate some of your work can be a lifesaver.
You'll save time in many ways. For example, you won't have to go to your tenant's units to collect rent. You won't have to answer calls from tenants complaining of problems.
You can also connect the portal to your accounting software. The benefit of this is that it can help you improve your accounting activities.
The portal can post the payments you receive to your software. This process also helps you save time but also helps you keep more accurate records.
Create a Tenant Portal for Your Business
A tenant portal provides access to your tenants. It also gives them access to you.
You can significantly improve your business procedures by creating one. It can also help you increase profits and maintain your duties.
Are you ready to create one?
Advantage Property Management Services (APMS) offers property management in Pleasanton, CA. We assist residential and commercial property owners by providing high-quality services.
Our team of experts has provided reputable services since 2010, and we can help you. Get in touch with us today to learn more.
